Goods return and warranty are very important service after sale. Computer and Components Warehouse stands behind every product sold and satisfy all request from customers and clients. But we still highly recommend customer and client read the TERM and CONDITION before sumit an order.
All goods warranty period start from the date of invoice. All warranty service require original invoice, We recommend you keep your purchase invoice untill warranty expire.

Full document of Goods Return and Warranty.

Return Authorisation Number Application Form

Goods Return
All products of dead on arrival, damaged in transit or incorrectly shipped can be return.

Re-Stock Fee
20% of the purchase price charged if the product is returned within 14 days after purchase.

Opened and Used Product
Opened and Used product such as software, camera, inks can not be returned for credit. Defective products appliy warranty only.

Special Orders
Certain hardware items and all custom/special orders may only be returned for replacement.

Return Shipping
All goods sold by Computer and Components Warehouse come with a Return To Base (RTB) warranty for different period except a special indication on invoice. All returns for warranty must be shipped freight pre-paid.

Return Authorisation Number
All product return by courier must be with Return Authorisation Number (RAN) issue by CCW.
You must appliy RAN before sent goods. The Application Form can be fill at warehouse if you come warehouse.

Tech Support and Warranty
Many manufacturers offer technical support. Please review our Manufacturer's List to contact the manufacturer directly for assistance. Manudacturer's direct warranty service will be more fast than return to base warranty.

International Warranties
Shipping items outside of Australia may void the manufacturer's warranty. Please contact the warranty holder listed on the product description page for further details.